Privacy
Policy.

This site, allbridgetech.com, is operated by All Bridge Technologies (trading as AB Tech), a technology company registered in India and headquartered in Chennai, Tamil Nadu. We build VR training simulators, enterprise logistics software, e-learning platforms and cloud infrastructure.

For the purposes of Indian data protection law we are the data fiduciary for personal data collected through this site — meaning we decide what is collected and why, and we are accountable for it.

Postal address

Flat No 10, Second Floor, Sucons Padmalaya, No5 Venkataranarayana road, T.Nagar, Chennai, Tamil Nadu — 600 017, India

Email

support@allbridgetech.com

Phone

+91 98400 98233

Information you give us

We only ask for what we need to reply to you properly:

• Enquiry form — your name, work email, company, phone number, the services you are interested in, an indicative budget, how you heard about us, and whatever you write in the message field.
• Demo requests — your name, email, mobile number, the service you selected, and which page you were on when you asked. This last one is only so we know what you were looking at when you got in touch.
• Chat — if you use the chat assistant, whatever you type into it, along with the assistant’s replies.

We do not ask for financial details, government identifiers, or any of the special categories of personal data (health, biometrics, and so on) anywhere on this site. Please do not send them to us through these forms.

Information collected automatically

• Usage and device data — pages visited, approximate location (derived from IP, at city-level), browser and device type, referring site, and how you move through the site.
• Session recordings and heatmaps — our analytics provider records how pages are used (clicks, scrolling, mouse movement) to show us where the site is confusing. Keystrokes in form fields are masked by the provider by default.
• Advertising identifiers — cookies and similar identifiers used to measure ad performance and to show you our ads on other platforms.
• Server logs — standard web-server records including IP address and timestamps, kept for security and troubleshooting.

Stored on your device

A small amount of information is kept in your browser’s local storage rather than sent to us: your light/dark theme choice, and a flag noting that you have already requested a demo so we do not prompt you again. You can clear both at any time through your browser settings.

• To respond to you. Answering enquiries, arranging demos, preparing proposals and providing the services you ask for.
• To run and improve the site. Understanding which pages help and which do not, fixing problems, and keeping the site secure and available.
• To market our services. Measuring which campaigns work, and showing our ads to people likely to be interested. You can opt out of this — see your choices.
• To meet legal obligations. Including tax, accounting and any lawful request we are required to comply with.

Where Indian law applies, we rely on the consent you give when you submit a form, and on legitimate uses permitted under the Digital Personal Data Protection Act, 2023. Where the UK or EU GDPR applies to you, we rely on your consent for marketing and non-essential cookies, on legitimate interests for site security and analytics, and on steps taken at your request prior to entering a contract when you ask us for a proposal or demo.

We use a small number of third-party tools that set cookies or similar identifiers. Each is run by the provider named below, under that provider’s own privacy policy:

Google Analytics — Google LLC

Aggregate traffic measurement: which pages are visited, from where, and how people move through the site. Google privacy policy

Microsoft Clarity — Microsoft Corporation

Session recordings and heatmaps showing how pages are actually used, so we can find and fix friction. Microsoft privacy statement

Meta Pixel — Meta Platforms, Inc.

Measures the performance of our advertising and allows us to show ads to people who have visited this site. Meta privacy policy

Chat assistant

Powers the chat widget in the corner of the site and handles the conversation you have with it. Messages are processed in order to answer you and to improve the assistant’s responses.

We do not sell your personal data, and we do not allow these providers to use it for their own unrelated purposes beyond what their terms permit.

We share personal data only where there is a reason to:

• Service providers who run parts of this site on our behalf — hosting, email delivery, the analytics and advertising tools listed above, and the chat assistant. They may only process data on our instructions.
• Professional advisers such as accountants and lawyers, where needed and under a duty of confidence.
• Authorities, where we are legally required to disclose, or where it is necessary to establish, exercise or defend legal claims.
• A successor, if the business or part of it is reorganised, merged or acquired — in which case this policy continues to apply until you are told otherwise.

We are based in India and store enquiry data on infrastructure we control. Some of the providers listed above are based outside India — principally in the United States — so using them involves transferring personal data internationally. Where that happens we rely on the provider’s own safeguards, which for the providers named here include standard contractual clauses and equivalent transfer mechanisms.

• Enquiries and demo requests — kept while we are in contact with you and for up to 24 months after our last exchange, so we have context if you come back to us. Then deleted.
• Client records — where an enquiry becomes an engagement, kept for the life of that engagement and for as long afterwards as tax and accounting rules require.
• Analytics and advertising data — kept for the retention period set by each provider, typically no more than 14 months for analytics and shorter for session recordings.
• Server logs — a rolling short-term window, kept only for security and diagnostics.

You can ask us to delete your data sooner — see below.

You can ask us to:

• Tell you what we hold about you, and why.
• Correct anything inaccurate or incomplete.
• Delete your data, where we have no continuing reason to keep it.
• Withdraw consent you previously gave — this does not affect anything done before you withdrew it.
• Nominate someone to exercise these rights on your behalf if you are unable to, as provided for under the DPDP Act.

Email support@allbridgetech.com and we will respond within the timeframe the applicable law allows. We may need to confirm your identity first, so that we are not disclosing someone’s data to the wrong person.

Turning off tracking

• Most browsers let you block or delete cookies through their settings.
• You can opt out of Google Analytics across all sites using Google’s browser add-on.
• You can control how Meta uses your data for ads in your Meta ad preferences.
• Sending a Global Privacy Control signal, or enabling your browser’s tracking protection, will also limit what these tools can collect.

The site is served over HTTPS, enquiry data is stored on access-controlled infrastructure, and access is limited to the people who need it to do their job. Security is something we sell, so we hold ourselves to the same standards we recommend. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security — if you have something genuinely sensitive to share, speak to us first and we will arrange a proper channel for it.

This is a business-to-business site and is not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact support@allbridgetech.com and we will delete it.

We update this policy when what we do with data changes, or when the law does. The date at the top always reflects the current version. If a change materially affects how we handle data you have already given us, we will tell you directly rather than rely on you noticing this page.

For anything in this policy — including access, correction and deletion requests — contact our grievance contact at support@allbridgetech.com, or write to us at the address at the top of this page. We take complaints seriously and aim to resolve them directly.

If you are not satisfied with our response, you may complain to the Data Protection Board of India or, where the GDPR applies to you, to your local supervisory authority.